[00:00:02] Speaker 02: Case number 18-7167, Chloe Kamara, individually and on behalf of all other civilians situated, and on behalf of the general public of the District of the University of Mass. [00:00:23] Speaker 02: Gerald Matlin and I represent Mastro's in this appeal. [00:00:27] Speaker 02: We submit that the District Court erred below in denying the motion to compel arbitration and to dismiss. [00:00:34] Speaker 02: It erred when it applied D.C. [00:00:36] Speaker 02: contract formation law to the record facts and the legal standard for what constitutes assent under the Federal Arbitration Act. [00:00:46] Speaker 02: We believe that the order below is not supported by the record and is inconsistent with Supreme Court decision of law. [00:00:54] Speaker 02: The first point we'd like to make is with respect to the plaintiff's declaration that was interposed to try and get the denial of the motion. [00:01:04] Speaker 02: It is at Joint Appendix 52 in paragraph 3. [00:01:09] Speaker 02: The second sentence in that particular paragraph is what the case is all about. [00:01:13] Speaker 02: The plaintiff indicated that he had not seen the arbitration agreement and did not sign it. [00:01:19] Speaker 02: And the district court believed that absent a signature under the case of Bailey, it could not be, the motion to compel arbitration could not be granted. [00:01:31] Speaker 02: We believe that is error. [00:01:32] Speaker 02: We put in the record an extensive array of facts and evidence with respect to the rollout of the program. [00:01:40] Speaker 02: affidavit of our human resource manager, Laura Jasso. [00:01:44] Speaker 02: That's at Joint Appendix 34. [00:01:47] Speaker 02: And then the affidavit of the general manager of the restaurant, that was at Joint Appendix 26. [00:01:53] Speaker 02: And what happened was in June of 2015, Mastro has rolled out its arbitration program. [00:02:00] Speaker 02: Managers talked to all the employees and were instructed to get signatures. [00:02:07] Speaker 02: There was a database into which [00:02:10] Speaker 02: managers recorded that an employee had signed off on the arbitration agreement. [00:02:17] Speaker 02: They were kept in a folder and after the lawsuit was filed, despite efforts to find that folder, the plaintiff's signed arbitration agreement could not be found. [00:02:30] Speaker 02: But there was a data entry that showed that the plaintiff signed the arbitration agreement on June 25 [00:02:37] Speaker 02: 2015, we submit that insofar as the district court indicated that under Bailey there had to be a signed arbitration agreement, that was error. [00:02:48] Speaker 02: There can be a sent implied in fact, and the district court disregarded that particular case. [00:02:56] Speaker 01: I don't think the district court decided that one way or the other. [00:02:58] Speaker 01: I thought the ruling was that there's a genuine issue of material fact. [00:03:02] Speaker 02: Yes, that was what the judge said. [00:03:04] Speaker 02: We submit that the plaintiffs [00:03:07] Speaker 02: declaration did not engage the facts that Mastro's had put of record. [00:03:13] Speaker 02: There were two things- Why not? [00:03:15] Speaker 02: Because the plaintiff- He said he never saw an agreement, and he never signed one. [00:03:21] Speaker 02: That is true. [00:03:23] Speaker 02: But he didn't say that he was unaware of the rollout, and he didn't say he was unaware of the program that was going on while he was employed there. [00:03:32] Speaker 02: And under a case called Weickert, [00:03:35] Speaker 02: versus national resources implied assent can be derived from those sorts of factual circumstances. [00:03:43] Speaker 02: In Bailey, the plaintiff hired an attorney who sent two letters to the employer and said, my client does not agree to the... What if there was a videotape? [00:03:57] Speaker 01: And it showed, the videotape showed beyond any doubt that Mr. Rizik Kamara didn't [00:04:06] Speaker 01: looked at some documents and then walked away. [00:04:09] Speaker 01: It was a signing ceremony, whatever you do. [00:04:13] Speaker 01: Employees are lined up. [00:04:15] Speaker 01: A videotape shows him not signing. [00:04:18] Speaker 01: Wouldn't that be conclusive that he hadn't consented to the arbitration? [00:04:22] Speaker 02: That would certainly be different facts that are in the record here. [00:04:25] Speaker 02: Well, I know it's different facts. [00:04:26] Speaker 02: That's why I said so. [00:04:27] Speaker 02: And that would be equivalent or tantamount to what the court said in the Bailey case was an indication by the plaintiff [00:04:35] Speaker 02: that he rejected and did not accept that. [00:04:38] Speaker 02: But in this particular case... Well, we don't know what he did. [00:04:41] Speaker 01: The videotapes didn't have audio. [00:04:44] Speaker 01: We just saw that he looked at it and walked away. [00:04:47] Speaker 02: Right. [00:04:48] Speaker 02: That would be a different set of facts that were here. [00:04:51] Speaker 01: Wouldn't that, at a minimum, raise a serious question about a material fact? [00:04:59] Speaker 02: That could, although in the Weicker case there were indications that sometimes workers say, I don't want to sign it, but the policy of the company is this is a term and condition of employment and there's a legion of case law around the country under state law in various jurisdictions that continuing to work, knowing that the employer has an arbitration agreement, is implied ascent [00:05:21] Speaker 02: and consideration to support the agreement that a worker doesn't have a veto with respect to that particular arbitration program. [00:05:31] Speaker 01: He said he didn't even see the agreement. [00:05:34] Speaker 02: Right, but he didn't deny the existence of the rollout or that it was going on or his colleagues are undergoing it. [00:05:41] Speaker 02: He didn't confirm that either. [00:05:43] Speaker 02: Well, he had the opportunity. [00:05:45] Speaker 02: He had a very cursory declaration, paragraph three, second sentence simply says, [00:05:51] Speaker 02: I didn't see it. [00:05:51] Speaker 02: I didn't sign it. [00:05:52] Speaker 02: He didn't say he didn't know what was going on or that the arbitration agreement applied. [00:05:56] Speaker 01: Did you take his deposition? [00:05:58] Speaker 02: No. [00:05:58] Speaker 02: All this occurred before Discovery opened the day after the Supreme Court issued its epic systems decision and then Master's final. [00:06:08] Speaker 01: So under the judge's ruling, you would have the opportunity to raise those questions in a deposition? [00:06:15] Speaker 02: Presumably, yes. [00:06:16] Speaker 02: When the case would be remanded, that would be a factual issue. [00:06:20] Speaker 02: We think our case is closer to the Weikert decision that was cited below that the district court judge did not discuss, where after knowledge of the arbitration agreement, there was implied assent to its terms and conditions by continuing to work. [00:06:38] Speaker 02: And we think that's precisely the window here where the district court judge erred in failing to find assent under D.C. [00:06:49] Speaker 02: state law. [00:06:50] Speaker 02: which was a question of law for the judge by focusing on the readily distinguishable case of Bailey rather than the Weicker case, which was much closer to our situation. [00:07:04] Speaker 02: In essence, we submit that Massereau's was denied the benefits of its bargain. [00:07:11] Speaker 02: We filed a motion for the court to take judicial notice of the fact that 11 arbitration agreements have been [00:07:18] Speaker 02: initiated by plaintiffs' counsel on behalf of the plaintiffs' coworkers. [00:07:23] Speaker 02: Those are now ongoing. [00:07:25] Speaker 02: We have a very inefficient set of litigation facts before us insofar as one part of the case involving Mr. Camero is in the district court. [00:07:37] Speaker 02: 11 proceedings in arbitration showing how inefficient it is. [00:07:42] Speaker 02: We would respectfully submit that this Court should reverse and remand and instruct that this Court judge to enter that motion to compel arbitration. [00:07:54] Speaker 02: I'll reserve a few minutes for a bubble after my colleague gives his argument. [00:08:01] Speaker 00: Thank you. [00:08:13] Speaker 00: May it please the Court, my name is Andy Santillo and I am here representing Mr. Camara and the collective, the proposed collective here. [00:08:21] Speaker 00: The question that was before the District Court was whether the defendant satisfied his burden of demonstrating through clear and unmistakable evidence that plaintiff had a distinct intention under District of Columbia law to be bound by all material terms of the arbitration agreement. [00:08:38] Speaker 00: Arbitration, first and foremost, as the Supreme Court has said, is a matter of contract. [00:08:43] Speaker 00: Based on the factual record before the District Court, the District Court held that the defendant failed to satisfy this burden of either an express or an implied contract with Mr. Camaro. [00:08:54] Speaker 00: To disturb this finding, [00:08:56] Speaker 00: The defendant must show that the district court committed clear error and that its factual findings were not plausible, not permissible, or illogical. [00:09:04] Speaker 00: We respectfully suggest that they have failed to carry this burden. [00:09:09] Speaker 00: What was before the court, as it characterized, was the prototypical factual dispute. [00:09:15] Speaker 00: One thing my colleague forgets to overlook is they have a policy obtaining executed agreements from their servers. [00:09:23] Speaker 00: They do not have an executed agreement from Mr. Camara. [00:09:26] Speaker 00: He submitted a declaration saying he never saw the agreement, never signed it, and he never agreed to its terms, and he never thought he gave up his rights that are available to him outside of arbitration to be able to proceed in federal court. [00:09:40] Speaker 00: This is completely consistent with the big elephant in the room fact that the company, despite this policy where it requires people to get executed in agreements, does not have a signed agreement from Mr. Kamara. [00:09:52] Speaker 00: Counselors represented, they've asked for judicial notice of certain arbitration agreements that have been filed. [00:09:57] Speaker 00: There was an opt-in process. [00:09:59] Speaker 00: Certain individuals joined in this case. [00:10:01] Speaker 00: The company has provided us arbitration agreements that are signed and we have confirmed are signed by our clients. [00:10:07] Speaker 00: We have pursued arbitration for those individuals. [00:10:10] Speaker 00: However, there are several individuals besides Mr. Kamara they have failed to provide arbitration agreements for. [00:10:16] Speaker 00: This includes other individuals at this District of Columbia restaurant. [00:10:20] Speaker 00: So while counsel may sit there and say that they had a process in place, this process is not foolproof. [00:10:27] Speaker 00: Moreover, under the summary judgment standard that was before the court, all justifiable inferences, Mr. Kamara's evidence is to be believed, and all justifiable inferences are to be read in his favor. [00:10:39] Speaker 00: We have the lack of an agreement of the existing contract. [00:10:43] Speaker 00: We have Mr. Kamara asserting that a penalty of perjury [00:10:45] Speaker 00: that he never saw it, signed it, or agreed to its terms. [00:10:49] Speaker 00: Council has said they put together declarations talking about the program that they have. [00:10:54] Speaker 00: What they failed to do, what the district court acknowledged, was they failed to put specific information. [00:10:58] Speaker 00: They failed the general manager who they provided a declaration for. [00:11:02] Speaker 00: He did not say, I sat down with Mr. Kamara. [00:11:05] Speaker 00: It was a nice June day. [00:11:07] Speaker 00: I know it was June, so I was going to go see the Nationals play this afternoon. [00:11:11] Speaker 00: And I sat down with him, and I went through this agreement. [00:11:13] Speaker 00: I obtained his signed agreement, and I put it in his file. [00:11:16] Speaker 00: After a diligent search, I cannot find his agreement. [00:11:19] Speaker 00: There is nothing to that effect. [00:11:21] Speaker 00: What about implied assent? [00:11:23] Speaker 00: Implied assent, I would respectfully suggest that under this court's authority in Bailey, implied assent alone is not permissible. [00:11:32] Speaker 00: If I may, if I could read from page 747, this court held that [00:11:43] Speaker 00: the plaintiff signaled nothing when he remained in the employment of Fannie Mae during the issuance of the arbitration policy. [00:11:50] Speaker 00: That's at 747. [00:11:52] Speaker 00: The court on page 746 also rejected the idea that plaintiff had to come forward and demonstrate an absolute rejection of the policy. [00:12:02] Speaker 00: That was not his burden. [00:12:03] Speaker 00: That would completely turn the burdens upside down here. [00:12:07] Speaker 00: What counsel is asking is that our client come forward and prove a negative. [00:12:12] Speaker 00: As was before the district court, the policy was the general manager supposedly made these notations in the internal database. [00:12:19] Speaker 00: The district court acknowledged that. [00:12:21] Speaker 00: Our client as a server is not going to know why they were there, why that was mistaken. [00:12:25] Speaker 00: All he would know is that he never saw the agreement and he tested to it, which is completely consistent with the fact that there is no agreement. [00:12:32] Speaker 00: And I believe a reasonable juror from here in the District of Columbia could find that, guess what? [00:12:37] Speaker 00: There was an error made by the company. [00:12:39] Speaker 00: Sometimes HR makes mistakes. [00:12:41] Speaker 00: I represent workers, and every once in a while you hear a comment, hey, they had, I started in October of 2009. [00:12:47] Speaker 00: No, I started in June of 2009. [00:12:50] Speaker 00: Hey, my GS level, I had me down to GS5, where I was really a GS6. [00:12:56] Speaker 00: Errors are made by HR, and a reasonable juror could find that, hey, there's a missing agreement here, and there was an error by HR that was made about this notation. [00:13:06] Speaker 00: Moreover, the lack of specificity by Mastro's in providing a factual record to rebut our assertion, consistent with the lack of an agreement, created the prototypical factual dispute that the district court recognized using the summary judgment standard with plainest evidences to be believed and all inferences in their favor. [00:13:29] Speaker 00: means that it was able to say that he had not agreed to be to the arbitration program and agreed to be distinctly bound on all material terms as required. [00:13:39] Speaker 00: The class hasn't been certified, is that correct? [00:13:44] Speaker 00: The state class has not. [00:13:46] Speaker 00: This has brought a claim under the Fair Labor Standard Act in which there was a conditional certification. [00:13:51] Speaker 01: Is this for overtime pay? [00:13:54] Speaker 00: It's for the TIP credit. [00:13:55] Speaker 00: These are servers. [00:13:57] Speaker 00: This is for a TIP credit, Your Honor. [00:13:59] Speaker 00: What it is, these individuals were servers who were paid a subminimum wage under both the federal law and the District of Columbia law. [00:14:07] Speaker 00: They were typically paid about $2.77 an hour plus TIPs. [00:14:11] Speaker 00: Under the FLSA, which has a minimum wage of $7.25, and then the District of Columbia, which had about a minimum wage of $9.50 to $12.50 during this time frame, companies who have people in TIPs [00:14:26] Speaker 00: professions are allowed to take what's called the tip credit, which means not pay the difference between the minimum wage and the sub-minimum wage of $277 an hour, as long as it's able to be made up with tips and also that the servers are able to retain their tips and not pool them with individuals who do not customarily and regularly receive tips. [00:14:46] Speaker 00: Our argument as below is, and this will be decided going forward, whether sharing the tips with the bus, excuse me, [00:14:54] Speaker 00: wine runners and baristas, who we say do not have sufficient customer interaction to be receiving tips from this pool, sort of spoiled the pool because of this, the company couldn't take advantage of that tip credit. [00:15:05] Speaker 00: In other words, not pay the minimum wage and just count on tips to make the difference. [00:15:10] Speaker 01: But the conditional surrogation has been sent. [00:15:12] Speaker 01: There's income tax consequences under Fiori Di Attalia, the Supreme Court. [00:15:20] Speaker 00: I mean, these would be wages that would be, any recovery would be wages that would be taxable, I think if that's what your honor is asking. [00:15:25] Speaker 00: But conditional certification was provided, notice was sent out. [00:15:31] Speaker 00: I believe there's about 70 individuals who joined. [00:15:34] Speaker 00: I think about all but 15 of them have signed arbitration agreements. [00:15:38] Speaker 00: This includes Mr. Kamara and two other individuals here in the DC restaurant who do not, the company has not provided us signed agreements for. [00:15:47] Speaker 00: Going forward, certain individuals have pursued the arbitration because we believe that the companies met their burden to show that they distinctly agreed to the terms of the arbitration agreement with a signed agreement. [00:15:59] Speaker 00: If there was a signed agreement from Mr. Kamara, that would have been the start and the end of this. [00:16:06] Speaker 00: So we believe that the district court, with the prototypical factual dispute, made a call when considering the burdens that are before the parties. [00:16:15] Speaker 00: We also believe that the Supreme Court's decision in EPIC does not alter this. [00:16:19] Speaker 00: It is important, just last year in New Prime, Judge Gorsuch, writing for an unanimous majority, held that the Arbitration Act is not unconditional. [00:16:30] Speaker 00: At page 537, he said, while the court's authority under the Arbitration Act to compel arbitration may be considerable, it is not unconditional. [00:16:38] Speaker 00: And because of that, we do not believe that this implied argument would be able to carry water in light of this court's decision in Bailey. [00:16:45] Speaker 00: Moreover, as we cite in the papers, there have been several appellate courts that have been confronted with similar arguments trying to compel arbitration. [00:16:57] Speaker 00: Things like the plaintiff signing the arbitration agreement, but the defendant not signing it. [00:17:02] Speaker 00: Things like a typo where the name of the defendant is not correct. [00:17:06] Speaker 00: Even though the individual signed the agreement, these circuit courts have said under the respective state laws, that does not show [00:17:14] Speaker 00: that they are bound by the arbitration agreement. [00:17:16] Speaker 00: This is after EPIC. [00:17:17] Speaker 00: And in light of the argument that counsel makes, which we respectfully disagree with, that there is no implied acceptance under EPIC, and then also that a defendant cannot show that an employee waived the right to pursue a federal court absent satisfying the requirements of the DC law on contracts. [00:17:42] Speaker 00: And again, we would suggest that [00:17:44] Speaker 00: based on the prototypical factual dispute that was before the court, that the defendant is unable, the master is unable, to satisfy the clear and erroneous standard that it has to here for this court. [00:17:56] Speaker 00: As we cite from the Seventh Circuit, the decision of the district court has to not just be wrong, it has to be so wrong that it hits you with the force of an unrefrigerated five-week-old dead fish. [00:18:06] Speaker 00: And we believe that the defendant has failed to satisfy that burden. [00:18:12] Speaker 00: Thank you. [00:18:15] Speaker 01: Thank you. [00:18:17] Speaker 01: Mr. Botten. [00:18:22] Speaker 02: Thank you, Your Honor. [00:18:22] Speaker 02: A short rebuttal to Judge Randolph's question. [00:18:26] Speaker 02: The order that's before you on appeal, the second half of it, which we did not appeal, was the certification of the collective action. [00:18:33] Speaker 02: And 83 servers opted into the case. [00:18:37] Speaker 02: That's where those 11 people came from that had arbitration agreements that went voluntarily into arbitration. [00:18:43] Speaker 02: I want to make a point with respect to counsel's citation to Bailey in that it somehow rejected the concept that implied assent can never be sufficient under District of Columbia law to support imposition of an arbitration agreement. [00:18:58] Speaker 02: Bailey never went that far. [00:19:00] Speaker 02: Bailey simply said on the facts before it, there was no meeting of the minds. [00:19:05] Speaker 02: It didn't have an occasion to address the concept or doctrine of implied consent. [00:19:10] Speaker 02: implied assent. [00:19:12] Speaker 02: The case that we cited and the case that plaintiff's counsel did not talk about was the Weikert case where implied assent was found and it was based on someone working after knowledge of the arbitration agreement despite the fact that they didn't sign it. [00:19:29] Speaker 02: At bottom, this case is not a dueling affidavit's case because the cursory affidavit of the plaintiff [00:19:37] Speaker 02: at paragraph three, second sentence, that's the whole case right there. [00:19:41] Speaker 02: And it does not engage with the array of evidence and facts submitted by Mastro's with respect to the rollout of the program and the plaintiff not denying knowledge of that rollout or the fact that arbitration agreements were imposed on the workforce. [00:19:58] Speaker 02: For these reasons, we would respectfully submit that the case should be overturned. [00:20:04] Speaker 02: Thank you.